Barnabas — Privacy Policy

Last updated: July 21, 2026

Barnabas is a ministry-coordination app that helps a church connect volunteers with people who need help, manage help requests, and communicate. This policy explains what information the app collects, how it is used, and the choices you have. Barnabas is provided by Hiddetek ("we", "us") on behalf of the church that operates it.

Information we collect

• Phone number — used to sign you in (SMS one-time code) and to reach you about ministry activity.
• Name and an optional profile photo.
• Ministry profile — the skills, availability, and role you provide.
• Help requests and tickets — the details you submit or are assigned to, which may include a requester's name and phone number.
• Messages — group posts and direct messages you send within the app.
• Device push token — an identifier from Apple used only to deliver notifications to your device.

We do not collect location data, contacts, advertising identifiers, or usage analytics for tracking.

How we use it

• Authenticate you and keep you signed in.
• Coordinate ministry — show the volunteer directory, match volunteers to help requests, and enable messaging within your church group.
• Send you relevant notifications by push, SMS, or email (for example, a new group post or a ticket you're assigned to).

Who can see your information

Your name, ministry profile, and contact details are visible to other members and administrators of your church group so they can coordinate with you. Messages are visible to their intended recipients. We do not sell your information or use it for advertising.

Service providers

We use trusted providers that process data on our behalf, only to operate the app:

• Google Firebase — authentication, database, file storage, and hosting.
• Apple Push Notification service — delivering notifications.
• Twilio — sending SMS notifications (receives phone numbers and message text).
• SendGrid — sending email notifications (receives email addresses and message text).

Data retention and deletion

We keep your information while your account is active. You can delete your account at any time in the app under Profile → "Delete my account." This removes your profile and account, and anonymizes any past help requests you submitted so the church's records stay consistent. Some information you shared with others (such as messages already delivered) may remain with those recipients. To request deletion by other means, contact us below.

Security

Data is transmitted over encrypted connections (HTTPS) and stored with Google Firebase using access rules that restrict who can read and write it. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your information.

Children

Barnabas is intended for a church's volunteers and members and is not directed to children under 13. If a minor uses the app, it is under the supervision of the church and a parent or guardian.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.

Contact

Questions or requests about your privacy: alexreyes@hiddetek.com.